As of January 5th, 2011, MindTouch is no longer hosting Wik.is sites.
With its recent release of MindTouch Technical Communications Suite (TCS), we are dedicated to bringing you the industry leading platform for building next generation product help communities.
It's a cloud-based social knowledge base that your customers will actually love using. The simple wiki-like interface makes MindTouch TCS perfect for creating product help communities.
Collaborative (Multi-user) Content Authoring
MindTouch TCS provides easy-to-use, wiki-like collaborative authoring that provides an elegant experience for co-creating with authors, subject matter experts, and even your community of users. This includes a complete audit trail and revision history that allows you to view or roll back edits. Site administrators have a robust set of permissioning and security controls.
Workflows and Moderation
In addition to the robust out-of-the-box administrative capabilities for permissioning, blocking, banning and governing users, groups, and content, MindTouch offers additional tools for creating workflows and content moderation that allow staged publishing and the ability to moderate community member contributions.
Community Scoring and Feedback
Community Scoring is one of the simplest ways to interact with your users. In a click, users can score and comment on your content providing you with valuable feedback that informs your product help strategy, product marketing, sales, and product development.
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