Case Study: Blackboard Chalks Up

Customer Success with MindTouch




MindTouch revolutionized our entire workflow. The self-service capabilities enable us to better serve our customers at a huge cost savings.

-Andy Jacobson, Director of Operations for Blackboard



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Nobody likes to wait. Especially customers. That’s why Blackboard chose MindTouch when they needed a new knowledge driven customer success solution. Download the case study to see how MindTouch brought Blackboard closer to their customer’s needs.